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Service Manager

New Orleans, Louisiana, US

$85k - $95k/yr

We are currently seeking a dynamic and experienced Service Manager to join our reputable heavy truck dealership in New Orleans, LA. As the Service Manager, you will play a vital role in leading our service department and ensuring exceptional customer service and operational efficiency.

 

Responsibilities:

  • Lead and oversee the daily operations of the service department, including scheduling, staffing, and resource allocation.
  • Provide leadership and guidance to a team of service technicians, ensuring high productivity, efficiency, and quality of work.
  • Manage and resolve customer concerns and complaints promptly, ensuring customer satisfaction and retention.
  • Maintain a safe and compliant work environment, adhering to all relevant health and safety regulations.
  • Develop and implement strategies to optimize service department performance, including identifying areas for improvement and implementing effective solutions.
  • Collaborate with other departments, such as sales and parts, to ensure smooth operations and maximize customer satisfaction.
  • Oversee inventory management, including ordering parts and supplies as needed.

 

Qualifications:

  • Previous experience in a leadership role within the automotive or trucking industry is preferred.
  • Strong technical knowledge of vehicle maintenance and repair processes.
  • Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with customers and team members.
  • Proven track record of delivering exceptional customer service and resolving customer concerns effectively.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Valid driver's license.

 

Compensation:

This position offers a competitive annual salary in the range of $85,000 to $95,000, commensurate with qualifications and experience. In addition, we provide a comprehensive benefits package, including health, dental and vision insurance, retirement plans, and opportunities for professional growth.

 

To apply, please submit your resume and a cover letter highlighting your relevant experience to nick@rockstarrg.wpenginepowered.com. We thank all applicants for their interest, but only those selected for an interview will be contacted.

 

Join our dedicated team and make a significant impact in the trucking service industry! Apply today and take the next step in your career as a Service Manager in New Orleans, LA.

Compensation

$85,000 - $95,000 Annually

Shifts

Day shift Monday - Friday

 

CONTACT: Call or text Nick at 1-888-221-4576. Or e-mail nick@rockstarrg.wpenginepowered.com

Job Posting Date

2023-05-31