Service Manager

Kent, Washington, US

$80k - $150k/yr

We are looking for a Service Manager to join our friendly team in a brand new 40,000 sq ft Fleet Facility!  With large contracts with some of the largest companies in the Pacific Northwest.  We are a rapidly expanding operation and paying top dollar for experienced Service Managers. With opportunity for growth and an enjoyable work environment, we would love to have you join our team!



  • Reports to Parts/Service Director
  • Use WPM & Store policies to guide all decisions for proper outcomes
  • Coordinate Workflow & priorities with Fleet Service Manager & Dispatcher
  • Oversight of all Service Advisor & Porters in Dealer Home Shop
  • Develop staff behavior to consider Fleet & customer needs.  Prioritize according to contracting fleet agreements, dealer sold units, time since transaction, safety items, potential recheck & dealer family (both actual & work family)
  • Lead assigned projects and delegate others as needed in Dealer Shop for completion
  • Summarize reporting type activities with outcome electronically for P&S Director review
  • Special tool audits for function, location & need of replacement or order lists
  • Investigate/report staff issues for escalation or disciplinary actions to P&S Director
  • Provide updates to P&S Director for ongoing TAR’s
  • Onboarding new hires or departmental transfers
  • Work with Foreman on prep for OSHA inspections performed with ICM quarterly
  • Monthly meetings with P&S Director for review of efforts and transparency
  • Weekly meeting with Fleet Service Manager, Dispatcher & P&S Director
  • Assist with running staff meetings before, during & after work hours
  • Flexible schedule to be considered as hours and store operating requirements change



  • Proven experience as a service manager or similar position
  • Strong leadership and people management skills
  • Excellent communication and customer service skills
  • Knowledge of industry best practices and standards
  • Ability to analyze and solve complex problems
  • Ability to make sound decisions and prioritize tasks
  • Strong organizational and time management skills
  • Proficiency in Microsoft Office and other computer applications



  • $80,000 - $150,000 per year (Salary) + monthly shop performance incentive
  • 100% Employee Health, Vision, Dental Plan
  • 401k Match up to 3%
  • 8 Paid Holidays Off
  • 1+ Week Sick/Vac and up to 2 Weeks’ Vacation Time Off
  • Employee service and vehicle purchase discounts
  • End of year Bonuses and annual rewards for completed training & tenure.



80k - 100k per year


· Flexible schedule to be considered as hours and store operating requirements change


Job Posting Date



Please enter your name
Please enter email address
Please enter phone number
Please upload resume file
Please accept
Thank you for your application