Diesel Service Manager

Type: Full Time

Compensation: $80k - $100k / year

Location: Birmingham, Alabama, United States

Service Manager

Birmingham, AL | Full-Time | $90,000–$100,000 Base + Performance Bonuses

We are looking for an experienced Service Manager to lead a busy commercial service operation in Birmingham, AL. This is a key leadership position for someone who understands truck, fleet, tire, or diesel service environments and knows how to build accountability, improve technician performance, and keep a fast-paced service department running efficiently.

Compensation & Benefits

Base salary of $90,000–$100,000, based on experience
Performance-based bonus program
Comprehensive benefits package
Paid vacation and holidays
Long-term career growth opportunities
Established operation with both in-shop and mobile service capabilities

Key Responsibilities

Oversee the day-to-day operations of the service department
Lead, coach, schedule, and support technicians and service personnel
Manage shop workflow, repair priorities, and technician assignments
Monitor technician productivity, efficiency, quality, and overall performance
Ensure customers receive timely, professional, and high-quality service
Track department KPIs, labor performance, revenue, and profitability
Maintain accountability across the service team and address performance concerns
Support hiring, onboarding, training, and development of technicians
Coordinate with other departments to ensure parts, equipment, and resources are available
Maintain strong safety, compliance, and shop organization standards
Identify opportunities to improve processes, customer service, and profitability
Support both in-shop and mobile service operations

Qualifications

Previous experience as a Service Manager, Shop Manager, Fleet Maintenance Manager, Service Supervisor, or similar leadership role
Experience within a commercial truck, diesel, fleet, tire, heavy equipment, or automotive service environment
Proven experience managing technicians and service operations
Strong understanding of technician productivity, labor efficiency, scheduling, and workflow
Ability to manage a fast-paced service environment and prioritize multiple jobs
Strong leadership, communication, and problem-solving skills
Customer-focused with the ability to handle escalated service concerns
Experience with service management, fleet, or shop software is an asset
Strong focus on safety, accountability, and operational performance

Who We're Looking For

We are looking for a hands-on service leader who enjoys being involved with their team and understands what it takes to run a productive and profitable service operation. The right person will be comfortable setting expectations, holding employees accountable, developing technicians, and building a strong team culture.

If you have experience leading a truck, fleet, tire, diesel, or similar service operation and are looking for an opportunity where you can make a direct impact, we would like to hear from you.

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